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The products represented on this website are constructed of quality materials under careful supervision. We believe our burglary resistant products provide a great deal of security. But under the right circumstances, the right tools, and an adequate amount of time, any security container can be compromised.

Warranty:
All products carry a one-year parts and labor warranty unless otherwise stated. Contact Blue Sky Safes for warranty service.  Approval for warranty service is required before service is performed.

FireKing Warranty:
If a mechanical or operable part of the FireKing records container malfunctions or breaks down during normal use, FireKing, will at its option, repair or replace such part FREE for three (3) years from the date of purchase. Associated labor costs for the repair or replacement of these parts will be paid by FireKing (with authorization in advance). In addition, in the event that a FireKing file is damaged in a fire, at any time while in the possession of the original purchaser, FireKing will replace the cabinet free of charge, and ship it freight collect to the original owner.

Warranty service is available by contacting your retail seller, or by contacting FireKing International Inc., 101 Security Parkway, New Albany, IN 47150. FireKing reserves the right to have its representative inspect any product or part to honor any claim, and to receive a purchase receipt or other proof of original purchase before warranty service is performed.

This warranty is limited to the terms stated herein. All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded, except as stated above. FireKing disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights as well, which will vary from state to state.

Phoenix Safe Warranty:
All Phoenix Safe products carry a two year parts and labor warranty. Contact Phoenix Safe USA for further details. Warranty service is available by contacting your retail seller, or by contacting Phoenix Safe International, LLC,  382 N Mt Zion Road PO Box 608 Lebanon, IN 46052 800-636-0778. Phoenix Safe reserves the right to have its representative inspect any product or part to honor any claim, and to receive a purchase receipt or other proof of original purchase before warranty service is performed.

Returns:
All items can be returned within 30 days for a refund.  They must be in their original packaging and be in a condition allowing them to be sold again.  All returns must have a return authorization number.  The purchaser is responsible for all shipping costs involved in returning the items, and all items are subject to a 25% restocking fee to cover our shipping costs. Any special ordered items not on our site and custom safes cannot be returned. Inbound and outbound freight will be added to all cancelled orders that have already been shipped.

Damaged Products: Please inspect your product for hidden damage before signing.

Price Protection Guarantee:
By purchasing an item over the Internet using our secure server, your future orders are  guaranteed against future price increases for the period of two years. This locks you in with the lowest prices on the Net.

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